#workplace

TenantSee Weekly: Planning for the Future, not the Moment

TenantSee Weekly:  Planning for the Future, not the Moment

Urban planning can go horribly wrong.  It often fails the test of time.  1950s America brought a surge in suburban development and car transportation.  It also led to one of the single worst American urban design decisions (my opinion), the development of the Embarcadero Freeway, originally intended to connect the San Francisco Bay Bridge to the Golden Gate Bridge by extending along the northeastern edge of the city as it hugs the bay -- effectively blocking the views along one of the most scenic corridors in any US city. 

TenantSee Weekly: I Was Told We'd Be Discussing the Office...

TenantSee Weekly: I Was Told We'd Be Discussing the Office...

AI has summarized capitalism for me as follows:

“…an economic system where private individuals and corporations own and control the means of production, such as property, businesses, and industries. In capitalism, the core principles are profit motive, private property, and market competition. The government's role is limited to taxation and standard regulatory laws, and individuals are given the freedom to operate their businesses and manage their income as they choose.” 

TenantSee Weekly: Friday

TenantSee Weekly:  Friday

Walking the near empty streets of downtown San Francisco on this beautiful August Friday, inspired us to ask our friend ChatGPT to craft a poem about the economic impact of workless Fridays.  Enjoy!

TenantSee Weekly: What Comes Next For Office

TenantSee Weekly: What Comes Next For Office

We’ve noticed an interesting shift in how companies are thinking about their offices.  For some time now, many companies have resolved to employ a hybrid approach to workplace, having employees work in office for a designated number of days each week.  In many cases, this solution was chosen more for how it seemingly struck a compromise between employers who wanted employees in the office and employees who sought freedom to choose.  To date, companies have been relatively lax in enforcing their workplace plan.  What’s changed?   Leadership is now becoming increasingly frustrated at spending on underutilized real estate.  Companies track space usage, and they don’t like what they’re seeing.  The occupancy reality is often way below what it would otherwise be if employees were following the hybrid work policy.  The company leasing 10,000 sf to accommodate an average of 10 workers each day is (painfully) aware of the wasted spend. 

TenantSee Weekly: Work

TenantSee Weekly:  Work

Over the past several years the concept of work has undergone more change than at any point in recent history.  While there’s many narratives, one common discussion centers on changing where and when we work to make work less harmful to our health.  This is exemplified by remote work. 
 
Work can certainly be harmful.  Yet few among us can avoid harm.  Indeed, harm often comes to us in ways we cannot and do not anticipate.  Sometimes what seems good turns out to be bad.  The very world in which we live is full of harmful realities.  I’m not convinced the absence of work brings less harm.  Nor am I convinced the changes we’re seeing now around how and where we work are as good for us as we hope they will be.  I think we’re generally failing to account for a variety of negative consequences that are slowly becoming more apparent.

TenantSee Weekly: Reinvention

TenantSee Weekly:  Reinvention

Physical places, buildings, towns, cities, and even entire countries are always changing.  Sometimes the change is progressive and less noticeable, sometimes it's more extreme and jarring.  Near where I grew up is the town of White River Junction, Vermont.  When I was a child, the town was mired in hard times.  But it wasn’t always this way.

TenantSee Weekly: Knowing Your When

TenantSee Weekly: Knowing Your When

We see a lot of confusion in the market around when to begin negotiations.  It’s not an insignificant consideration.  In fact, when you begin can make a huge difference in the outcome.  It’s understandable that tenants would not know when to start.  Brokers are not always keen to start at the right time, since compensation is derived by transacting and the closer the tenant is to lease expiration, the faster it will need to transact (and the fewer options it will have).  Good for the broker, bad for the tenant.  This creates a misalignment of interests that discourages thoughtful consultation on the front end – the more time a broker spends on a project, the lower the compensation. 

TenantSee Weeky: A Big Decline in Rents, Four Years in the Making

TenantSee Weeky:  A Big Decline in Rents, Four Years in the Making

Throughout 2020, the prevailing sentiment among investors in the San Francisco office market was one of relative optimism.  After all, despite the fact tenants were prohibited from occupying their buildings, they continued to collect full rent.  The buildings were full, with vacancy hovering around 4%.  Sure, companies weren’t happy about paying for space they couldn’t use, but business was good.  In many cases the tech sector (which makes up most of San Francisco’s office occupancy) was booming due to an even greater reliance on and usage of tech caused by pandemic driven changes in how people were living.  Throughout the course of 2020 there was no reason for San Francisco investors to panic, as few (if any) office occupiers were showing signs of developing long-term hybrid or remote-first strategies.  Most were simply focused on solving for ongoing operations as a temporary reaction to the pandemic.  Yet early indicators did point to a future in which companies would be shedding office space, as some expiring leases were not replaced.  This, coupled with the addition of new supply, caused a big increase in vacancy to nearly 12% by year end.  Despite this large uptick, the brunt of the sluggish demand dynamic was being felt in the sublease markets, where rental economics more accurately reflected the true state of the market.  Despite a total closing of the office market in 2020, average asking rents ended the year off just 6% from the pre-pandemic high.

TenantSee Weekly: Thinking About Physical Spaces

TenantSee Weekly:  Thinking About Physical Spaces

I suspect most of us are caught off guard by change at scale.  When thinking about the pace of change over the last 15 years, it’s clear we’ve entered a new era, one in which technology is enabling us to rethink EVERYTHING.  Change in how we design and occupy physical space is inevitable.  The skyscraper boom began in the late 1800s and the product playbook in urban core office markets has remained mostly unchanged for decades.  Similarly, the ways in which the office product has been developed and owned, the investment thesis, has been largely unchanged in how it relies on capturing the best occupants in leases that reflect the highest possible pricing and the longest possible term to generate stable net operating income and bankable future value.

TenantSee Weekly: Bottom?

TenantSee Weekly:  Bottom?

Have we hit bottom in the pricing of San Francisco office assets?  Maybe. 
 
The historical measures by which office buildings were valued, a function of capitalized net operating income, doesn’t apply to assets having large vacancy and limited
weighted average lease term (“WALT”).  These assets are trading at a simple cost/sf metric.  Investors take a long-term view of the investment, betting the value for San Francisco office will, ultimately, recover.  They may or may not use debt to finance the acquisition – where there is limited occupancy, they may not be able to secure debt.

TenantSee Weekly: Modern Workplace Planning: Solving for Experience Part VII: Design and Construction

TenantSee Weekly: Modern Workplace Planning:  Solving for Experience  Part VII: Design and Construction

One common mistake tenants and their advisors make when negotiating the office lease is failure to properly account for design and construction implications.  These are important considerations.  Space design plays a vital role in determining the efficacy of the space, how it translates in terms of value to the employees.  Construction is expensive, representing a material component of the tenant’s total occupancy cost.  Gaining understanding about design and construction at the right time in the transaction process provides useful data in the context of effective negotiations.

TenantSee Weekly: Modern Workplace Planning: Solving for Experience Part I: The Purpose

TenantSee Weekly: Modern Workplace Planning: Solving for Experience   Part I:  The Purpose

In the years leading up to the pandemic, most medium and small companies defined their office space need based on headcount (current and projected), space programming, and industry/sector norms.  The exercise was mostly formulaic.  The primary differences in the offices of a small, regional law firm compared to those of an AM Law 100 firm would be scale, the cost of finishes, and the quality of the building and views.  It was planning for the same outcome, just at different levels on the cost spectrum.  Companies having a larger portfolio of offices would typically create a “workplace strategy” that included guidelines around programming (e.g., space layout, office size, critical adjacencies, growth factor, finishes, FF&E, etc.).  These guidelines could then be used to inform the real estate process across geography.

TenantSee Weekly: The Negative Deal

TenantSee Weekly:  The Negative Deal

Investors invest in office buildings to generate a positive return on their investment.  Return is created in 2 primary ways, one is through ongoing profits generated from the individual leasing transactions completed within the project, and the other is through financing activities (taking on debt which allows the investor to pull equity from the investment or selling the asset).  This TenantSee Weekly is focused on the first of these 2 scenarios, the one in which the landlord seeks to create positive cash flow through its leasing activities.

TenantSee Weekly: Conflict in Tenant Advisory

TenantSee Weekly: Conflict in Tenant Advisory

Years ago, I was a partner at The Staubach Company, one of the industry’s most prominent tenant-only advisory firms.  The Staubach Company was a highly ethical business, full of skilled tenant advisors.  One of the firm’s core value propositions was that its advisory services were free of conflict.  The conflict narrative is powerful in how it seemingly separates the conflict-free advisor from most other brokerage firms which serve both occupiers and landlords.  Tenant-only firms often differentiate themselves with statements like, “…when you hire us, you never have to be concerned that we’re beholden to a landlord who pays us millions of dollars each year in fees”;  or “…we fight harder for you because we’re not concerned about our relationship with the landlord”.  To the unknowing audience, these statements can make it seem that all so-called “full-service” firms (those with diverse practices) are incapable of providing ethical, conflict-free occupier advisory services.  When you consider the spectrum of tenant-only firms is very small, as a sales tactic, this is a brilliant approach in that it significantly narrows the competitive landscape, making it more probably the tenant-only firm will be hired. 

TenantSee Weekly: New Year, More Leverage

TenantSee Weekly: New Year, More Leverage

n March, we’ll hit the 4-year anniversary of the date when offices all over the city first shut down due to the pandemic, a time when just 5% of the city’s office inventory was available.  Today, despite having more office workers now than we had then, just under 30m sf of our total supply sits vacant, and even more than that is available.  Citywide average asking rental rates declined 17.5% during this period.  We expect this trend to continue, possibly to accelerate in 2024.  Sublease supply is pulling rates down as companies increasingly view any recovery as a net positive.  There’s little on the near-term horizon to suggest we’ve begun (or will even begin in 2024) the long march toward recovery.  The market dynamic is considerably worse than that which we experienced in the dot-com recession when it took 63 quarters to get from bottom to peak.  We’ve not yet reached the bottom. 

TenantSee Weekly: TenantSee Team San Francisco Market Predictions: 2024

TenantSee Weekly:  TenantSee Team San Francisco Market Predictions: 2024

Let us lend our TenantSee perspective to the coming year.  Despite green shoots from 2 large AI sector leases (Open AI and Anthropic), demand for San Francisco office space remained low throughout 2023, yielding 4 more quarters of negative net absorption.  We finished the year with vacancy at >35% - an historical record.  The market is under significant stress, creating sizable opportunities for occupiers.
 

TenantSee Weekly: The Great Reset and Rent

TenantSee Weekly: The Great Reset and Rent

The so called “capital stack”, the money investors and lenders have put into an office building investment, has recently been the subject of much discussion in markets like San Francisco.  In many cases, the stack is broken, meaning the investor has lost all its equity and the value of the lender’s position is compromised, as well.  We’ve reached a point at which these financial partners have concluded there is no path forward for the investment, leaving only one option:  sell.  This is how the Great Reset begins.  It’s exemplified in the sale of buildings like 350 California Street, an asset that would have traded in the $800/sf+ range prior to the pandemic, but which traded in the $250/sf range this year. 

TenantSee Weekly: Reconnecting Work to Place

TenantSee Weekly:  Reconnecting Work to Place

Lately I’ve been contemplating Enrico Morreti’s 2012 book “The New Geography of Jobs”.  In it, Morreti makes the case that urban winners and losers are determined, in large part, based on the extent of geographic concentrations of high-tech employment.  San Francisco was perhaps the most prominent example of the thriving economic ecosystems that can emerge when tech employment is aggregated in one region.  I believe Morreti’s core thesis remains correct.  But his ecosystems are more fragile than we may have anticipated.  In fact, it seems they can unravel in much less time than they took to build. 

TenantSee Weekly: Can We Talk About Work?

TenantSee Weekly: Can We Talk About Work?

Can We Talk About Work?

Have you noticed that people are very passionate about work?  Not necessarily about what they do as much as how and where they do it.  These days, talking about work has become a bit like talking about politics or religion.  This is especially true in the world of social media, even in the tamer waters of LinkedIn, where if you post about the benefits of working in an office, or you appear curious about the longer-range impacts of remote work, you will most certainly be attacked.  The attack comes from people vehemently opposed to return to office mandates, really to any concept of work that does not permit the employee a wide range of freedom in deciding where and when to work.  Some of them have financial interests in shifting work patterns, for example as purveyors of coworking solutions.  Others are anti-establishment, with echoes of the Occupy movement.  The more reasonable voices in favor of remote work are academics like Nick Bloom.  They conduct research and study work patterns, adding valuable balance to the discussion.

TenantSee Weekly: The Lingering Fog of a Bull Market

TenantSee Weekly:  The Lingering Fog of a Bull Market

The Lingering Fog of a Bull Market.
 
Advisors on the right side of a bull market end up looking good, no matter what they do.  This was certainly the case for landlord advisors in the San Francisco office market for the ~10 years leading up to the pandemic, a time when you could win for losing, as the deal you failed to make was often (quickly) replaced by a new deal at better rental economics due to rapidly appreciating rents.  Today, both landlord advisors and the investors they advise are, in some cases, suffering from the lingering effects of the bull market.